Datenschutzerklärung

At mergelighting.shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, browse our products, place orders, or communicate with us.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from mergelighting.shop, we may collect certain information necessary to provide our services and improve your shopping experience.

The types of information we may collect include:

Personal Information

When you place an order, create an account, contact us, or subscribe to communications, we may collect:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Payment information
  • Order details
  • Communication records with our customer service team

Device and Usage Information

When you visit our website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website pages visited
  • Time and date of visits
  • Referring website information

This information helps us improve website performance, security, and user experience.

2. How We Use Your Information

We use collected information for the following purposes:

  • Processing and fulfilling your orders
  • Providing customer support
  • Communicating with you about your purchases
  • Sending important order updates
  • Improving our website and services
  • Preventing fraud and unauthorized transactions
  • Managing payments and deliveries
  • Complying with legal obligations

We only use personal information when there is a legitimate reason to do so, including fulfilling contracts, providing requested services, or meeting legal requirements.

3. Payment Information

Payments made through our website are processed securely by trusted third-party payment providers.

We do not store complete payment card details on our servers.

Payment providers process your payment information according to their own privacy policies and security standards.

4. Sharing Your Information

We may share your information only when necessary to provide our services.

This may include:

Service Providers

We may share information with trusted third-party providers that help us operate our business, including:

  • Payment processing services
  • Shipping and delivery providers
  • Website hosting services
  • Customer service platforms
  • Analytics providers

These service providers are only permitted to use your information for the purposes required to provide their services.

Legal Requirements

We may disclose personal information when required by law, legal proceedings, government requests, or to protect our rights, property, and safety.

5. Cookies Policy

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember customer preferences
  • Understand website usage
  • Improve website functionality
  • Provide relevant services

You can choose to disable cookies through your browser settings. However, disabling cookies may affect certain website functions.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

Although we take security measures seriously, no online transmission method can guarantee complete security.

7. Data Retention

We keep personal information only for as long as necessary to:

  • Provide our services
  • Complete transactions
  • Maintain business records
  • Comply with legal requirements

When information is no longer needed, it will be securely deleted or anonymized.

8. Your Rights Under GDPR

As a customer in Germany or the European Economic Area, you may have rights under the General Data Protection Regulation (GDPR), including:

Right of Access

You have the right to request information about the personal data we hold about you.

Right to Correction

You may request correction of inaccurate or incomplete personal information.

Right to Deletion

You may request deletion of your personal information where legally permitted.

Right to Restriction

You may request restrictions on how your personal information is processed.

Right to Object

You may object to certain types of data processing.

Right to Data Portability

You may request your personal data in a structured and commonly used format.

To exercise these rights, please contact us:

Email: info@mergelighting.shop

9. Marketing Communications

If you choose to receive marketing communications from us, we may send information about:

  • New products
  • Promotions
  • Special offers
  • Website updates

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions or contacting us directly.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policies of third-party websites before providing personal information.

11. Children’s Privacy

Our website is not intended for individuals under the age of 18 without parental or guardian supervision.

We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Any updates will be published on this page with the revised effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

mergelighting.shop

Email: info@mergelighting.shop